To complete an order, our visitors must share with us contact information (name, e-mail and shipping address) and billing information (credit card number and expiration date). This information is used to create an account to process and ship your orders.
We invite visitors to subscribe to our ZamaTea newsletter, and ask for e-mail contact information to assist in its distribution. All customers receive updates of new ZamaTea issues automatically. Should you wish to not receive these, you may easily opt-out. Please see Choice/Opt-Out section for more info.
We offer a number of tea-of-the-month clubs. Each allows our customers to receive teas automatically over a period of time. These are processed as any other order, with the exception that the delivery is not immediate, but is spread over many months. Again, all information gathered is for the sole purpose of fulfilling an order, and is not used for any other purpose or shared with any third parties.
We invite our customers to submit reviews of the products they have purchased earlier. This information is then displayed on our site to aid other visitors’ shopping experience. These submissions are always voluntary, and the only personal information requested is customer’s name.
Our customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our customers we present the option to not receive these types of communications. Please see the Choice/Opt-out section below.
On rare occasions it may be necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature, and are extremely infrequent.
A cookie is a piece of personal account data stored on the customer’s hard drive containing info that will enhance the enjoyment of our site. For example, a cookie containing a record of past orders provides such useful features as an opportunity to easily reorder or refill any of our teas, and post reviews of the items previously purchased, as well as receive recommendation of the items we feel you will particularly enjoy.
You may control whether your computer will accept cookies with the preference setting of your browser. If your browser is set to reject cookies, you may still visit and shop at our site. The only drawback is that some of the experience-enhancing features listed above will not be active.
With whom this information is shared
Zama Tea Company is the sole owner of the information collected on this site. We do not sell or rent this information to any third party.
We use USPS to ship most orders, and Paypal gateways to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Zama Teas takes every precaution to protect our customers’ and visitors’ information. When customers submit sensitive information via our site, your information is protected both on- and off-line.